From secure communications to data encryption to 24/7 armed guard facilities, your data is secure in transit, at rest, and in use. All security practices are monitored and adhere to Federal Government security standards.
SLA monitoring begins at the daily operations level by monitoring system availability, transaction edits and errors, and call activity. All of these activities are monitored real time to be within the established tolerances. SLA reporting based on the daily monitoring metrics is customized to the needs of each payer customer.
Yes, our data center processes EDI transactions for BCBS plans and Medicare and Medicaid in 28 states.
Yes, our EDI Managed Services are tailored to meet your needs and challenges.
Yes, EDI data, text files and, binary data, EDIP can process any data streaming into or out of the plan.
Mitigating impact to connectivity, claim submission, throughput, service responses, payments and reports have been our strengths during migrations. While there is always some impact, our preparation, training, testing, monitoring, coupled with multi-level fail safe audits ensure minimal impact and quick issue resolution.
As the evolving standards emerge EDIP will implement solutions that deliver clinical data to payers in a customizable usable format.
EDIP will integrate with any data analytics vendors you are currently contracting with. In addition, we are exploring other best in class data analytics solution options.